Electronic Record Control in Cloud-Based Platforms



Electronic Record Control in Cloud-Based Platforms

Published on 07/12/2025

Electronic Record Control in Cloud-Based Platforms

In the evolving landscape of pharmaceutical and medical device manufacturing, electronic record control in cloud-based platforms has become instrumental in ensuring compliance and data integrity. This article presents a step-by-step validation tutorial aligning with industry standards, specifically iso 11137 1, focusing on effective validation practices in medical devices and the pharmaceutical industry.

Step 1: User Requirement Specification (URS) & Risk Assessment

The foundation of a successful validation lifecycle begins with a comprehensive User Requirement Specification (URS). This document outlines the needs and expectations of end users, focusing on the operational requirements for electronic records in cloud platforms. When developing your URS, consider all stakeholders, including operations, quality assurance (QA), and regulatory compliance teams. Clearly define the functionality, performance, and security features, ensuring alignment with regulatory expectations from agencies such as the FDA and EMA.

Risk assessment is a crucial component of this initial stage, as it allows for an evaluation of potential hazards associated with electronic record management. Utilizing ICH Q9 guidance on risk management assists

in identifying risks that may impact data integrity and compliance. Document all identified risks alongside mitigation strategies within the URS, ensuring justification of all parameters affecting the electronic records.

Moreover, emphasize the importance of ongoing collaboration with IT teams as cloud systems often introduce unique vulnerabilities. In addition to inherent risks related to electronic records, external factors such as data breaches or unforeseen outages must also be considered. The URS should clearly articulate requirements that address these risks, including requisite data redundancy and backup protocols to ensure continuous data access.

Step 2: Validation Strategy & Protocol Design

After defining the URS and conducting a thorough risk assessment, the next stage is to develop a validation strategy. This strategy will provide a high-level overview of how to approach the validation process, specifying methods for ensuring adherence to iso 11137 1 and associated regulatory standards.

Start with the preparation of a validation protocol, which will serve as a roadmap for the validation activities. The protocol should cover the following key areas:

  • Scope and Objectives: Clearly define the scope, including systems, software, and processes to be validated.
  • Validation Activities: List all activities planned for the validation lifecycle, including installation qualification (IQ), operational qualification (OQ), and performance qualification (PQ).
  • Acceptance Criteria: Establish criteria for success, supported by scientific rationale. In this context, parameters should be defined to assess compliance with regulatory standards, as delineated in PIC/S.
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As you document these elements, ensure that they align with standard operating procedures (SOPs) and organizational policies. A successful strategy and protocol design must not only consider data accuracy but also emphasizes fortifying security measures, thereby ensuring regulatory expectations are met. Additionally, provisions for audit trails, data retention policies, and user access controls to maintain electronic records integrity should be elaborated in this phase.

Step 3: Installation Qualification (IQ)

The Installation Qualification (IQ) phase is essential in ensuring that the cloud-based system is installed according to the manufacturer’s specifications and that it meets all outlined requirements in the URS. This stage involves systematic documentation that confirms the hardware and software installation aligns with the defined validation protocol.

Key activities during the IQ phase include:

  • Verification of Physical Installations: Ensure that all hardware components are installed correctly, and configurations align with documented specifications.
  • Software Configuration Details: Confirm the cloud-based application is installed as per agreed settings, including version control checks.
  • User Access Control Review: Validate that appropriate user roles have been defined and permissions configured correctly to prevent unauthorized access to sensitive data.

All findings should be meticulously documented within an IQ report that summarizes the system’s installation and highlights any discrepancies. Non-conformances must be discussed in detail, proposing corrective actions and timelines for resolution. By completing an IQ, you establish a solid foundation for the next phases, ensuring everything is adequately set up for operational qualification.

Step 4: Operational Qualification (OQ)

Following a successful IQ, the Operational Qualification (OQ) phase tests the system’s functionality against the established acceptance criteria defined in the validation protocol. This phase assesses whether the cloud-based records system performs as intended under a variety of conditions, demonstrating that it can manage electronic records accurately and reliably.

Key components of the OQ include:

  • Functional Testing: Execute a series of predetermined test cases that simulate routine operations within the cloud platform. These test cases should cover critical functionalities such as data entry, retrieval, and reporting to ensure they meet user specifications.
  • Security Testing: Assess the system’s security controls, verifying user access levels, data encryption, and compliance with relevant regulatory standards.
  • Backup and Recovery Testing: Perform tests to validate the effectiveness of data backup procedures and recovery processes to ensure data integrity is maintained in the event of a failure.

Document all testing results comprehensively, noting any discrepancies, failures, or deviations from acceptable criteria. Each finding must include an investigation and justification for corrective actions. Completion of the OQ phase validates the system’s operational capabilities and establishes confidence in its expected performance.

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Step 5: Performance Qualification (PQ)

The culmination of the validation lifecycle is the Performance Qualification (PQ), where the cloud-based records system is evaluated under actual operational conditions. The PQ verifies the system’s performance in real-world scenarios to ensure it meets operational requirements and regulatory standards consistently.

During the PQ phase, major activities involve:

  • Real-World Scenario Testing: Conduct tests using actual data and workflows to ascertain that the cloud system processes electronic records as expected in daily operations.
  • Long-Term Performance Monitoring: Evaluate the system’s stability and performance over extended periods, simulating routine workload to identify any operational deviations.
  • User End-User Training: Ensure end-users are adequately trained on system functionality, focusing on how to utilize the cloud platform efficiently and recognize issues.

All findings during the PQ must be captured in a dedicated report summarizing the success of each test performed and any outstanding issues. These documents play a critical role in assessing the overall validation success and the need for ongoing monitoring and potential revalidation due to significant changes in process or cloud infrastructure.

Step 6: Continued Process Verification (CPV)

Once the PQ has been successfully completed, organizations must enter the Continued Process Verification (CPV) stage, as specified in ICH Q10 guidelines. This ongoing process involves the regular monitoring of a cloud-based records system to ensure it continues to meet its intended performance levels and compliance requirements.

Effective CPV includes:

  • Data Trending and Statistical Analysis: Implement statistical tools to analyze data trends over time, allowing for early detection of anomalies and performance deviations.
  • Regular System Audits: Conduct periodic audits of the electronic record system to ascertain compliance with established procedures and regulatory standards.
  • Change Control Protocols: Maintain a robust change control process to ensure that any modifications to the system are evaluated for impact on validation and that proper revalidation steps are triggered when necessary.

Documentation during CPV is paramount; maintain records of monitoring results, audits, and any changes implemented. Continuous verification of system performance ensures that the cloud-based platform remains compliant and capable of delivering consistent data integrity and security in line with regulatory expectations.

Step 7: Revalidation Considerations

The final step in the validation lifecycle involves revalidation, which is necessary whenever there are significant changes to the system, processes, or operating environment. A robust approach to revalidation safeguards the integrity of electronic records and ensures that all modifications comply with regulatory standards.

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Key considerations for revalidation:

  • Triggers for Revalidation: Identify scenarios that warrant revalidation, including software upgrades, process changes, relocation of the system, or modifications to security protocols.
  • Scope and Impact Analysis: Evaluate the impact of changes on the existing validation status, ensuring that the URS and acceptance criteria are still relevant.
  • Documentation of Changes: Thoroughly document the reasons for revalidation and amend the validation strategy and protocols accordingly. Capture all findings in a revalidation report to provide a clear audit trail.

Through diligent revalidation efforts, organizations can ensure continued compliance with iso 11137 1 and maintain the robustness of their electronic record management systems. Proactively addressing revalidation will not only protect against regulatory non-conformance but also enhance the overall quality management system within the organization.

In conclusion, the validation of electronic records in cloud-based platforms is a complex yet crucial aspect of compliance in the pharmaceutical and medical device industries. Adhering to a structured validation lifecycle that encompasses URS formulation, risk assessment, protocol design, and continual verification is essential. By implementing these best practices, organizations can successfully navigate the complexities of regulatory requirements, ensuring that their electronic record management systems fulfill the highest standards of data integrity and compliance.